Creating Career Path...

Finding Further Careers...

E-commerce Specialist

View this career for different education levels:

An E-commerce Specialist is responsible for managing and optimising the online sales of a business. This role involves overseeing e-commerce platforms such as company websites or marketplaces like Amazon and eBay. Key tasks include product listing, pricing strategies, digital marketing campaigns, analysing sales data, and improving the customer experience to boost online sales. E-commerce Specialists work closely with other teams such as marketing, IT, and logistics to ensure that products are effectively promoted and delivered. The role requires strong digital skills, attention to detail, and an understanding of current market trends. As more consumers shift to online shopping, the demand for skilled e-commerce professionals continues to rise in the UK.

E-commerce Specialist

Flag Media

Please select a reason for flagging this content.

📊 Statistics

Average Salary

E-commerce Specialists in the UK typically earn between £25,000 and £45,000 per year, depending on experience and sector.

Job Growth

The number of roles in e-commerce has grown by over 15 percent in the last five years, driven by the increase in online shopping.

Industry Size

The UK e-commerce market is one of the largest in Europe, valued at over £120 billion in 2023, providing significant employment opportunities.

🚀 Careers in this path

Flag Media

Please select a reason for flagging this content.

E-commerce Content Manager

Focuses on creating and managing product listings, descriptions, images, and promotional content for online shops to attract customers and increase sales.

Flag Media

Please select a reason for flagging this content.

Online Marketplace Coordinator

Works specifically with platforms like Amazon, eBay, or Etsy to manage product uploads, optimise listings, and track orders for a business’s online sales.

Flag Media

Please select a reason for flagging this content.

E-commerce Digital Marketing Assistant

Assists with digital marketing campaigns, including email marketing, social media advertising, and search engine optimisation, to drive traffic to online stores.

Gain Relevant Education

Complete Secondary Education

Finish your GCSEs, focusing on subjects such as English, Mathematics, and ICT.

Having a good foundation in English and Mathematics will help with analytical and communication tasks in e-commerce. ICT or Computing will introduce you to technology and digital tools used in online business.

Consider Further Qualifications

Pursue A-levels or vocational qualifications such as a BTEC in Business, IT, or Digital Marketing.

A-levels or equivalent qualifications provide deeper knowledge, especially in business or IT-related subjects. Alternatively, T Levels or BTECs in Digital Business Services or Marketing can offer practical skills.

Earn a Degree or Apprenticeship

Study for a university degree in Business, Marketing, E-commerce, or Digital Media, or look for a relevant apprenticeship.

Many E-commerce Specialists have degrees in Business, Marketing, or Digital Media. However, higher or degree apprenticeships in digital marketing or e-commerce allow you to earn while you learn and gain practical experience.

Develop Digital Skills

Learn E-commerce Platforms

Become familiar with popular e-commerce platforms such as Shopify, WooCommerce, and Magento.

Many businesses use these platforms for their online stores. Free online tutorials and demos are available, and some platforms offer certifications. Understanding these systems is essential for managing online sales effectively.

Master Digital Marketing Tools

Gain practical knowledge of tools like Google Analytics, SEO techniques, and social media advertising.

Digital marketing is key to driving traffic and sales. Many free or low-cost courses are available online, including Google Digital Garage and HubSpot Academy, which teach SEO, PPC, analytics, and campaign management.

Build a Portfolio

Create your own online shop or volunteer to help a small business with their e-commerce presence.

Hands-on experience is highly valued. Setting up your own e-commerce site or supporting a local business gives you practical skills and examples to showcase to future employers.

Gain Work Experience

Apply for Internships or Entry-level Roles

Look for internships, placements, or junior positions in e-commerce, digital marketing, or online retail.

Many companies offer entry-level roles that allow you to learn on the job. These positions help you understand the day-to-day operations of an e-commerce business and build your professional network.

Network and Join Professional Groups

Connect with professionals in the industry by attending events, joining online forums, or becoming a member of industry bodies.

Networking helps you learn about job opportunities and industry trends. Organisations like the Chartered Institute of Marketing (CIM) or Digital Marketing Institute (DMI) offer resources and events for members.

Continue Professional Development

Stay up to date with the latest trends, tools, and certifications in e-commerce and digital marketing.

The e-commerce industry evolves rapidly. Regularly taking short courses or obtaining certifications ensures your skills remain relevant and can help you progress to more senior roles.

🎯 View Apprenticeships

Explore relevant apprenticeships that can help you kickstart your career in E-commerce Specialist. Apprenticeships offer hands-on experience and training while earning a wage.

Career Progressions

No career progressions found for

Sample Qualifications

An E-commerce Specialist often manages online platforms, digital marketing, and customer engagement strategies, which closely aligns with the responsibilities of a Social media manager. Both roles focus on building brand presence and effectively communicating with target audiences in the digital space.

How to become

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role

University

Some employers may expect you to have a degree in a relevant subject, like:

  • advertising
  • marketing and public relations
  • digital and social media marketing
  • digital content creation
  • journalism
  • business management

A degree with a work placement will help you gain valuable experience and may be an advantage when you look for work.

Entry requirements

You'll usually need:

  • 2 to 3 A levels, or equivalent, for a degree

More Information

Apprenticeship

You could apply to do an apprenticeship to get into this job.

For example:

  • Content Creator Level 3 Advanced Apprenticeship
  • Multi-channel Marketer Level 3 Advanced Apprenticeship
  • Digital Community Manager Level 4 Higher Apprenticeship
  • Digital Marketer Level 6 Degree Apprenticeship

These apprenticeships take between 2 and 3 years to complete and are a mix of on-the-job training and classroom learning.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

More Information

Work

You could start work with a social media or marketing company as an assistant or digital content creator. As you get more experience, you could work your way up into a management position.

You could also do qualifications through professional bodies like the Institute of Data and Marketing and The Chartered Institute of Marketing to help improve your prospects.

Volunteering

Experience of working with social media could help when applying for jobs. You could get experience by:

  • volunteering to manage a charity or community group's social media channels
  • managing your own social media profiles
  • contributing to your school, college or university channels
  • writing blogs or creating podcasts and tracking their use and popularity
  • getting involved in social media for the company you already work for

You could also keep up to date by joining webinars about social media trends.

You may find volunteering opportunities through Do It or The National Council for Voluntary Organisations (NCVO).

More Information

Career tips

Many jobs combine technical duties with management roles, so it can help if you have:

  • video, sound and image editing skills
  • the ability to write engaging copy and scripts for a target audience
  • an understanding of search engine analytics

Further information

You can find out more about social media marketing careers through The Chartered Institute of Marketing.

Interested in More Career Paths?

Explore other careers or use our AI to discover personalised paths based on your interests.

Stay connected

Join our newsletter to stay up to date on features and releases

Address
Developing Experts Limited
Exchange Street Buildings
35-37 Exchange Street
Norwich
NR2 1DP
UK

Phone
01603 273515

Email
[email protected]

Copyright 2025 Developing Experts, All rights reserved.