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Operations Manager

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An Operations Manager is responsible for overseeing the day-to-day running of a company or organisation, ensuring that business operations are efficient and effective. This role involves managing teams, streamlining processes, handling budgets, and making sure that targets and deadlines are met. Operations Managers work across many sectors, including retail, manufacturing, logistics, and hospitality. They often coordinate with other departments and report to senior management, playing a key role in helping the organisation achieve its goals. Good communication, problem-solving, and leadership skills are essential for this career.

Operations Manager

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📊 Statistics

Average Salary

The average salary for an Operations Manager in the UK ranges from £35,000 to £55,000 per year, with senior positions reaching up to £70,000 or more.

Job Availability

There were over 32,000 Operations Manager positions advertised in the UK in 2023, making it a widely available career.

Typical Working Hours

Operations Managers in the UK typically work 37 to 40 hours per week, often with some overtime depending on the organisation.

🚀 Careers in this path

Warehouse Operations Supervisor

Oversees the daily running of warehouse activities, ensuring goods are received, stored, and dispatched efficiently and safely.

Retail Store Operations Manager

Manages the operations of a retail store, including staff supervision, stock control, and customer service to ensure smooth day-to-day functioning.

Logistics Operations Coordinator

Coordinates the movement of goods and materials, working with transport companies and suppliers to ensure timely deliveries.

Build a Strong Educational Foundation

Achieve Good GCSEs and A Levels

Focus on subjects such as Business Studies, Mathematics, or Economics at GCSE and A level.

Having a solid academic background in business-related subjects will help you understand key concepts needed for operational roles. Good grades can open doors to university courses or higher apprenticeships related to business management.

Pursue Further Education or Apprenticeships

Consider a university degree in Business Management or a related subject, or start a higher apprenticeship in business administration.

University degrees can provide in-depth knowledge and networking opportunities, while apprenticeships offer practical experience and qualifications. Both routes are valued by employers looking for future operations managers.

Gain Practical Experience

Secure an Entry-Level Position

Start in a junior role such as Operations Assistant, Administrator, or Team Leader.

Entry-level roles offer hands-on experience in operational processes, people management, and company systems. You will learn how different departments work together and develop problem-solving skills.

Develop Key Skills On the Job

Focus on improving leadership, communication, and organisational skills while working.

Strong interpersonal and decision-making abilities are crucial for operations management. Take opportunities to manage small projects or teams, and seek feedback to improve your performance.

Advance to Management Roles

Progress to Supervisor or Assistant Manager

Aim for promotions to roles with more responsibility, such as Supervisor or Assistant Operations Manager.

Demonstrate your reliability and effectiveness in previous roles to earn promotions. Taking on more responsibility helps you prepare for the broader scope of an Operations Manager position.

Apply for Operations Manager Positions

Use your qualifications and experience to apply for Operations Manager jobs.

Highlight your achievements, leadership experiences, and problem-solving abilities in your CV and interviews. Consider obtaining further professional qualifications such as a Level 5 Diploma in Operations Management to enhance your credibility.

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🎯 View Apprenticeships

Explore relevant apprenticeships that can help you kickstart your career in Operations Manager. Apprenticeships offer hands-on experience and training while earning a wage.

Career Progressions

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Sample Qualifications

An Operations Manager and a Health Service Manager both oversee the day-to-day functioning of their respective organisations, ensuring efficient service delivery, managing staff, and implementing policies. Both roles require strong leadership skills, strategic planning, and the ability to coordinate multiple departments or teams to meet organisational objectives.

How to become

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role
  • applying directly

University

You can become a health service manager by training on the NHS General Management graduate scheme.

Entry is usually with an upper second class degree or above. Most degree subjects are acceptable though you may need a recommended subject for certain specialist management roles, for example finance.

As part of your training you will work towards a Postgraduate Diploma in Healthcare Leadership.

Some private healthcare providers also offer graduate general management schemes.

Entry requirements

You'll usually need:

  • a degree in any subject for a postgraduate course

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Apprenticeship

You could get relevant skills and knowledge for this job by doing a Chartered Manager Level 6 Degree Apprenticeship.

This typically takes 4 years to complete and is a mix of learning in the workplace and off-the-job study at an approved university.

Entry requirements

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a degree apprenticeship

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Work

You can get into health service management by working your way up from an administrative or clinical role within the NHS.

You're likely to need 4 to 5 GCSE grades 9 to 4 (A* to C) and possibly A levels, or equivalent, for an administrator role.

With experience and further training, you can move up to supervisory or management level. Your employer will have details about appropriate courses.

Direct Application

You can apply directly if you already have management experience from the private, public or voluntary sector.

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Professional and industry bodies

You could apply to become a member of the Institute of Health & Social Care Management. This would give you access to training and development opportunities and professional recognition.

Further information

You can find out more about becoming a health service manager from Health Careers.

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