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Operations Manager

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An operations manager is responsible for overseeing a company's production of goods or delivery of services. This role involves managing staff, optimising processes, and ensuring that the business operates efficiently and meets its targets. Operations managers may work in a variety of sectors, including retail, manufacturing, logistics, hospitality, and healthcare. Daily tasks can include setting budgets, analysing performance data, managing teams, improving operational systems, and liaising with other departments or clients. Strong leadership, problem-solving, and communication skills are essential for this role.

Operations Manager

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📊 Statistics

Average Salary

The average salary for an operations manager in the UK is between £35,000 and £60,000 per year, depending on experience and sector.

Job Openings

As of 2023, there are over 15,000 operations manager roles advertised across the UK each month.

Typical Working Hours

Operations managers usually work 37 to 40 hours per week, but may need to work extra hours to meet deadlines.

🚀 Careers in this path

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Logistics Operations Manager

Focuses on overseeing the movement, storage, and distribution of goods within a company, ensuring efficient supply chain operations.

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Production Operations Manager

Manages the daily operations of a manufacturing or production facility, ensuring products are made efficiently, on time, and to quality standards.

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Retail Store Operations Manager

Responsible for the smooth running of a retail store, including managing staff, inventory, and customer service to meet business targets.

Build a Strong Educational Foundation

Achieve Good GCSEs and A levels

Focus on subjects such as business studies, maths, and English to develop essential skills.

Most employers look for candidates with solid academic backgrounds. Choosing business related subjects at GCSE and A level can provide a valuable introduction to the field. Maths and English are important for developing analytical and communication skills, both vital for an Operations Manager.

Consider a Degree or Higher Apprenticeship

Pursue a university degree in business management, operations management, or a related field, or consider a higher apprenticeship in operational or business management.

A degree is not always essential but can offer a competitive edge. Operational management apprenticeships provide practical experience alongside study, which can be highly valued by employers. University courses typically last three years, while apprenticeships may take two to four years.

Gain Relevant Experience

Start in Entry Level Roles

Apply for entry level jobs such as Operations Assistant, Team Leader or Administrator to gain hands on experience.

Working in an entry level position helps you understand how the organisation operates on a daily basis. These roles often involve supporting teams, managing schedules, and learning how processes work, all of which are important for future managers.

Develop Leadership and Management Skills

Take on increasing responsibility, lead small teams, and seek out opportunities to manage projects.

As you progress, it is important to demonstrate leadership skills. Volunteering to lead projects, mentoring new staff, and taking on supervisory duties can help you build your management credentials.

Advance to Management

Apply for Operations Manager Roles

Once you have several years of relevant experience, look for Operations Manager positions within your current organisation or elsewhere.

Employers usually expect candidates to have experience in operations or team management. Highlight your achievements, such as process improvements or team development, in your job applications. Internal promotions are common, so keep an eye out for opportunities where you already work.

Continue Professional Development

Pursue further qualifications such as a Chartered Management Institute (CMI) certificate or similar, and keep up to date with industry trends.

Continuous learning is important in this field. Professional qualifications show commitment to your career and may open doors to senior management roles. Attend workshops, network with other professionals, and stay informed about technological or regulatory changes in operations management.

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Explore relevant apprenticeships that can help you kickstart your career in Operations Manager. Apprenticeships offer hands-on experience and training while earning a wage.

Career Progressions

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Sample Qualifications

An Operations Manager and a Health Service Manager both oversee the coordination and administration of operations within a specific sector, ensuring that processes run efficiently and effectively. Both roles require skills in team management, resource allocation, and strategic planning to meet organisational goals.

How to become

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role
  • applying directly

University

You can become a health service manager by training on the NHS General Management graduate scheme.

Entry is usually with an upper second class degree or above. Most degree subjects are acceptable though you may need a recommended subject for certain specialist management roles, for example finance.

As part of your training you will work towards a Postgraduate Diploma in Healthcare Leadership.

Some private healthcare providers also offer graduate general management schemes.

Entry requirements

You'll usually need:

  • a degree in any subject for a postgraduate course

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Apprenticeship

You could get relevant skills and knowledge for this job by doing a Chartered Manager Level 6 Degree Apprenticeship.

This typically takes 4 years to complete and is a mix of learning in the workplace and off-the-job study at an approved university.

Entry requirements

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a degree apprenticeship

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Work

You can get into health service management by working your way up from an administrative or clinical role within the NHS.

You're likely to need 4 to 5 GCSE grades 9 to 4 (A* to C) and possibly A levels, or equivalent, for an administrator role.

With experience and further training, you can move up to supervisory or management level. Your employer will have details about appropriate courses.

Direct Application

You can apply directly if you already have management experience from the private, public or voluntary sector.

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Professional and industry bodies

You could apply to become a member of the Institute of Health & Social Care Management. This would give you access to training and development opportunities and professional recognition.

Further information

You can find out more about becoming a health service manager from Health Careers.

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