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Support Worker (Mental Health)

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A Support Worker in mental health helps individuals who are experiencing mental health challenges to live as independently as possible. This role involves offering emotional and practical support, which may include assisting with daily living tasks, helping individuals access services, and supporting them in managing their mental health. Support workers often work in community settings, residential care homes, or clients’ own homes. They work closely with healthcare professionals, families, and other support networks to ensure the wellbeing of those in their care. The role requires empathy, patience, and good communication skills. It is both challenging and rewarding, offering the chance to make a real difference in people's lives.

Support Worker (Mental Health)

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📊 Statistics

Average Salary Range

Support workers in mental health typically earn between £19,000 and £25,000 per year, with experienced workers or those in specialist roles earning up to £30,000.

Employment Opportunities

There are over 90,000 support and care worker roles in the UK, with mental health support being a key area of demand.

Job Growth

The demand for mental health support workers is projected to increase by about 6% over the next five years as awareness and service provision expands.

🚀 Careers in this path

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Peer Support Worker

Work alongside mental health professionals to offer guidance and practical support to people with mental health challenges, drawing on your own lived experience.

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Recovery Support Worker

Help individuals with mental health conditions to develop independent living skills and work towards their recovery goals in community or residential settings.

Crisis Helpline Advisor

Provide immediate support and advice to people experiencing a mental health crisis over the phone or through online chat services.

Learn About the Role

Research the Job

Find out what a mental health support worker does and the settings they work in.

You can visit websites such as the NHS Careers or Mind to read about the day-to-day responsibilities of support workers. You might also consider reading job descriptions or watching videos about the role to better understand what is involved.

Talk to Professionals

Speak with mental health professionals or current support workers.

Reach out to local mental health charities or services and ask if you can arrange an informational interview with a support worker. Many are happy to share their experiences and offer advice on entering the field.

Gain Relevant Qualifications and Experience

Complete Basic Education

Make sure you have GCSEs, especially in English and Maths.

Most employers require at least GCSEs at grades 9 to 4 in English and Maths. If you do not have these, you can take functional skills courses to meet the entry requirement.

Pursue Relevant Training

Undertake a college course or apprenticeship in health and social care.

Courses such as a Level 2 or 3 Diploma in Health and Social Care are widely recognised. Alternatively, you could apply for an adult care worker apprenticeship, which provides practical experience alongside study.

Gain Work Experience

Volunteer or work in a care or support setting.

Look for volunteering opportunities with mental health charities, residential care homes, or local NHS Trusts. This practical experience is valued by employers and helps you build essential skills such as communication, empathy, and resilience.

Apply for Jobs and Develop Professionally

Apply for Support Worker Roles

Search and apply for entry-level mental health support worker positions.

You can find vacancies on NHS Jobs, charity websites, or local authority job boards. Tailor your CV to highlight your training, qualifications, and any relevant experience you have gained.

Continuous Professional Development

Take part in ongoing training to improve your skills.

Employers often offer further training in areas such as safeguarding, first aid, or specific mental health conditions. As you gain experience, you could progress to senior roles or specialise in areas like substance misuse or crisis intervention.

🎯 View Apprenticeships

Explore relevant apprenticeships that can help you kickstart your career in Support Worker (Mental Health). Apprenticeships offer hands-on experience and training while earning a wage.

Career Progressions

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Sample Qualifications

Both roles involve providing mental health support and working with individuals to improve their mental wellbeing. A Support Worker (Mental Health) may carry out similar activities such as offering emotional and practical support, making it closely related to the work conducted by Psychological wellbeing practitioners, who focus on mental health interventions and early support.

How to become

You can get into this job through a university course or an apprenticeship.

University

You could do a degree in psychology or health and social care subjects then apply for a place on a postgraduate training course.

After your degree, you'll need to get a job in healthcare while you complete Improving Access to Psychological Therapy training approved by the British Psychological Society.

This 12 month course is made up of a day of academic study and 4 days of supervised practice each week.

Entry requirements

  • 2 to 3 A levels, or equivalent, for a degree
  • a degree in a relevant subject for postgraduate study

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Apprenticeship

You could do a psychological wellbeing practitioner degree apprenticeship.

You may need a degree in a relevant subject like psychology or nursing or experience of working in mental health to do this apprenticeship.

Entry requirements

Employers will set their own entry requirements.

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
  • a degree in a relevant subject

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Volunteering

To get into this role you'll usually need a lot of experience of working with people who have mental health issues or disabilities. This could be from paid work or volunteering.

You can:

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Career tips

Experience of working with people with mental health problems will be helpful.

Further information

You can find out more about working as a psychological wellbeing practitioner from Health Careers.

You can also explore other careers in the psychological professions.

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