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Support Worker (Mental Health)

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A Support Worker in Mental Health helps people who are experiencing mental health difficulties to live as independently as possible. This role involves working with individuals in a variety of settings, such as supported accommodation, hospitals, or out in the community. Daily tasks can include helping with day-to-day living activities, supporting people during crises, accompanying them to appointments, and encouraging participation in hobbies or social events. Support workers work alongside healthcare professionals and may help with care planning and monitoring progress. The role requires compassion, patience, and a strong understanding of mental health challenges. It can be emotionally demanding but also very rewarding, as you can have a significant positive impact on someone's life.

Support Worker (Mental Health)

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📊 Statistics

Average Salary

Support workers in mental health typically earn between £19,000 and £25,000 per year in the UK, with experienced workers and those in specialist roles earning up to £30,000.

Employment Opportunities

There are currently over 90,000 people employed as support workers in mental health across the UK, with demand rising due to increased awareness of mental health issues.

Typical Working Hours

Most mental health support workers work between 37 and 40 hours per week. Roles may include shifts, evenings, and weekends, especially in residential or crisis services.

🚀 Careers in this path

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Recovery Support Worker

Provides one-to-one support for individuals recovering from mental health challenges, helping them develop coping skills and access community resources.

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Peer Support Worker

Uses personal experience of mental health issues to support others on their recovery journey, often working within NHS or charity settings.

Crisis Support Worker

Works in crisis teams or helplines to assist people experiencing acute mental health difficulties, offering practical and emotional support during emergencies.

Understand the Role

Research Mental Health Support Work

Learn about what mental health support workers do and the environments they work in.

Read up on the daily responsibilities of a support worker, such as helping clients manage their medication, supporting them in accessing community resources, and assisting with personal care when needed. Consider job shadowing or volunteering with a local mental health charity to gain first-hand experience.

Develop Communication Skills

Good communication is essential in this role, as you will be interacting with people experiencing mental health difficulties.

Practice active listening and learn how to communicate with empathy and patience. Consider taking short courses or workshops in communication, or volunteering in roles where you can support people in distress, such as helplines or community groups.

Gain Relevant Qualifications

Achieve Minimum Education Requirements

Most employers require GCSEs in English and Maths, or equivalent qualifications.

If you do not already have these qualifications, you can take adult education courses or resit GCSEs. Some employers may accept equivalent qualifications such as Functional Skills.

Complete Relevant Training or Courses

Consider health and social care courses at college level, such as a Level 2 or 3 Diploma in Health and Social Care.

These courses provide knowledge about mental health conditions, safeguarding, and practical care skills. Many colleges offer part-time courses, and some employers may offer apprenticeships where you can earn while you learn.

Gain Experience and Apply for Jobs

Volunteer or Work in Care Settings

Gain experience by volunteering or working in a mental health or social care setting.

Look for volunteering opportunities with mental health charities, NHS Trusts, or community organisations. This experience will help you build confidence and develop relevant skills that employers value.

Apply for Mental Health Support Worker Roles

Search and apply for entry-level positions in mental health support work.

Check NHS Jobs, local authorities, and charity job boards for vacancies. Tailor your CV and cover letter to highlight your skills, qualifications, and relevant experience. Prepare for interviews by reflecting on your experience supporting others and your understanding of mental health issues.

Continue Professional Development

Undertake Ongoing Training

Continue to develop your skills and knowledge by attending training and workshops.

Employers often provide regular training on topics like safeguarding, first aid, and mental health awareness. You may also choose to specialise in certain areas such as working with young people, addiction, or crisis intervention.

Progress in Your Career

With experience, you can progress to senior support worker, team leader, or consider further study to become a mental health nurse or social worker.

Speak to your employer about opportunities for promotion or additional responsibilities. You may also be able to undertake further qualifications, such as a foundation degree or higher apprenticeship, to advance your career in mental health services.

🎯 View Apprenticeships

Explore relevant apprenticeships that can help you kickstart your career in Support Worker (Mental Health). Apprenticeships offer hands-on experience and training while earning a wage.

Career Progressions

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Sample Qualifications

A Support Worker (Mental Health) typically provides assistance and support to individuals experiencing mental health issues, which aligns closely with the role of a Psychological wellbeing practitioner. Both roles involve mental health support, promoting wellbeing, and may include activities such as assessing needs, providing therapeutic interventions, and working within mental health services.

How to become

You can get into this job through a university course or an apprenticeship.

University

You could do a degree in psychology or health and social care subjects then apply for a place on a postgraduate training course.

After your degree, you'll need to get a job in healthcare while you complete Improving Access to Psychological Therapy training approved by the British Psychological Society.

This 12 month course is made up of a day of academic study and 4 days of supervised practice each week.

Entry requirements

  • 2 to 3 A levels, or equivalent, for a degree
  • a degree in a relevant subject for postgraduate study

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Apprenticeship

You could do a psychological wellbeing practitioner degree apprenticeship.

You may need a degree in a relevant subject like psychology or nursing or experience of working in mental health to do this apprenticeship.

Entry requirements

Employers will set their own entry requirements.

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
  • a degree in a relevant subject

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Volunteering

To get into this role you'll usually need a lot of experience of working with people who have mental health issues or disabilities. This could be from paid work or volunteering.

You can:

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Career tips

Experience of working with people with mental health problems will be helpful.

Further information

You can find out more about working as a psychological wellbeing practitioner from Health Careers.

You can also explore other careers in the psychological professions.

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