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Mental Health Support Worker

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A mental health support worker provides practical and emotional support to individuals experiencing mental health difficulties. The role involves helping people with everyday tasks, supporting them to live independently, and encouraging them to engage in social and community activities. Mental health support workers may work in hospitals, residential care homes, or in the community, and often collaborate with nurses, social workers, and other professionals. The job requires patience, empathy, good communication skills, and the ability to remain calm in challenging situations. Most roles require GCSEs and relevant experience, with opportunities to gain further qualifications while working.

Mental Health Support Worker

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📊 Statistics

Average Salary

Mental health support workers in the UK typically earn between £18,000 and £25,000 per year, with experienced workers earning up to £30,000.

Number of Positions

There are over 60,000 mental health support worker roles in the UK, with demand rising due to increased awareness of mental health issues.

Working Hours

Most mental health support workers work 37 to 40 hours per week, often on a shift basis including evenings, weekends, and bank holidays.

🚀 Careers in this path

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Children's Mental Health Support Worker

Works specifically with children and young people to support their mental health and wellbeing in schools, youth centres, or residential settings.

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Substance Misuse Support Worker

Supports individuals who are experiencing mental health challenges related to drug or alcohol use, helping them access services and develop coping strategies.

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Peer Support Worker in Mental Health

Uses personal experience of mental health issues to support and mentor others who are going through similar challenges, often within NHS or charity settings.

Learn About Mental Health and the Role

Research the Role

Understand what Mental Health Support Workers do and the settings they work in.

Read about the day to day responsibilities of a Mental Health Support Worker, such as assisting with personal care, supporting recovery plans, and encouraging service users in activities. Look for information on the different environments you might work in, such as NHS units, supported living, or community outreach programmes.

Develop Awareness of Mental Health Issues

Learn about different mental health conditions and the impact they have on individuals.

Explore resources from organisations like Mind, Rethink Mental Illness, and NHS Choices to gain an understanding of common mental health conditions, such as depression, anxiety, schizophrenia, and bipolar disorder. Understanding the impact of stigma and the importance of person centred care is essential for this role.

Gain Relevant Qualifications and Experience

Pursue Basic Education

Achieve GCSEs in English and Maths, or equivalent qualifications.

Most employers require at least GCSEs at grade 4 or above in English and Maths. If you do not already have these, consider studying for them at your local college or through adult learning courses. These qualifications are often a minimum requirement for entry level roles.

Obtain Health and Social Care Qualifications

Study for a Level 2 or Level 3 Diploma in Health and Social Care.

While not always mandatory, a Level 2 or 3 Diploma in Health and Social Care can improve your job prospects, provide essential knowledge, and may be required for some employers. These courses are available at many further education colleges and some are offered online.

Gain Work Experience or Volunteer

Get practical experience supporting people with mental health needs.

Look for volunteering opportunities with mental health charities, hospitals, or local community organisations. Practical experience is highly valued by employers and will help you develop communication skills, empathy, and an understanding of the challenges faced by service users. Even a few hours a week volunteering can make a big difference.

Apply and Start Your Career

Search and Apply for Jobs

Look for Mental Health Support Worker vacancies and submit applications.

Check job boards such as NHS Jobs, local council websites, and charity organisations like MIND for current vacancies. Tailor your CV and cover letter to highlight your relevant experience, qualifications, and passion for helping others. Be prepared to provide references and undergo a Disclosure and Barring Service (DBS) check.

Prepare for Interviews

Practise answering common interview questions for support worker roles.

Interviewers will likely ask about your understanding of mental health issues, your ability to handle challenging situations, and your commitment to safeguarding. Think of examples from your experience or volunteering that demonstrate your skills and values. Research the organisation beforehand to show your interest and knowledge.

Begin Your Role and Continue Learning

Start work as a Mental Health Support Worker and pursue ongoing training.

Once employed, you may receive induction training on topics like safeguarding, first aid, and mental health awareness. Take opportunities for further professional development, such as specialist courses or qualifications, to progress in your career or move into more senior roles.

🎯 View Apprenticeships

Explore relevant apprenticeships that can help you kickstart your career in Mental Health Support Worker. Apprenticeships offer hands-on experience and training while earning a wage.

Career Progressions

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Sample Qualifications

A Mental Health Support Worker often provides frontline support and interventions for individuals experiencing mental health issues, which closely aligns with the role of a Psychological wellbeing practitioner. Both roles focus on promoting mental health, providing advice, and supporting recovery, usually requiring similar knowledge of mental health conditions and supportive techniques.

How to become

You can get into this job through a university course or an apprenticeship.

University

You could do a degree in psychology or health and social care subjects then apply for a place on a postgraduate training course.

After your degree, you'll need to get a job in healthcare while you complete Improving Access to Psychological Therapy training approved by the British Psychological Society.

This 12 month course is made up of a day of academic study and 4 days of supervised practice each week.

Entry requirements

  • 2 to 3 A levels, or equivalent, for a degree
  • a degree in a relevant subject for postgraduate study

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Apprenticeship

You could do a psychological wellbeing practitioner degree apprenticeship.

You may need a degree in a relevant subject like psychology or nursing or experience of working in mental health to do this apprenticeship.

Entry requirements

Employers will set their own entry requirements.

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
  • a degree in a relevant subject

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Volunteering

To get into this role you'll usually need a lot of experience of working with people who have mental health issues or disabilities. This could be from paid work or volunteering.

You can:

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Career tips

Experience of working with people with mental health problems will be helpful.

Further information

You can find out more about working as a psychological wellbeing practitioner from Health Careers.

You can also explore other careers in the psychological professions.

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