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Airport Operations Manager

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An Airport Operations Manager is responsible for ensuring the smooth and safe running of all daily activities at an airport. This includes overseeing passenger services, security, baggage handling, airside and landside operations, and emergency response procedures. The role involves managing teams, coordinating with airlines and government agencies, and ensuring compliance with strict aviation regulations. Operations Managers must be able to think quickly, solve problems, and handle stressful situations, especially during busy travel periods or emergencies. They may work irregular hours, including nights and weekends, to ensure 24/7 airport operations.

Airport Operations Manager

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📊 Statistics

Average Salary

Airport Operations Managers in the UK typically earn between £35,000 and £65,000 per year, with salaries at major airports sometimes exceeding £75,000.

Number of UK Airports

There are over 40 commercial airports in the UK, each employing operations management staff.

Industry Growth

The demand for airport operations professionals is expected to grow by approximately 6% between 2022 and 2027, according to the UK Civil Aviation Authority.

🚀 Careers in this path

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Airside Operations Supervisor

Oversees the daily activities on the airfield, including aircraft movements, runway inspections, and safety compliance.

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Terminal Duty Manager

Manages the smooth running of airport terminals, including passenger flow, security processes, and customer service operations.

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Ground Handling Manager

Coordinates ground handling teams responsible for baggage handling, aircraft turnaround, and refuelling operations.

Gain Relevant Qualifications

Complete GCSEs

Achieve at least 5 GCSEs at grades 4-9, including English and Maths.

A good foundation of GCSEs is essential for progressing onto further education required for a management role in airport operations. Subjects like geography, business studies, and IT can also be useful.

Pursue Further Education

Study for A-levels or a relevant Level 3 qualification, such as a BTEC in Travel and Tourism or Business.

A-levels in business, geography, or travel and tourism, or a vocational course, will help you gain knowledge relevant to airports and management. These qualifications are often required for university or higher apprenticeships.

Obtain a Degree or Higher Apprenticeship

Complete a degree in aviation management, transport management, business, or a similar field, or undertake a higher apprenticeship in aviation operations management.

Many airport operations managers have a university degree or have completed a higher-level apprenticeship. Courses may include modules on air transport, operations, safety, and logistics. Apprenticeships combine practical experience with study.

Gain Experience in Airport Operations

Start in Entry-Level Airport Roles

Apply for roles such as customer service assistant, operations assistant, or security officer at an airport.

Working in different departments will give you an understanding of how airports function. Entry-level experience is important for learning about airport safety, security procedures, and customer service.

Take on Supervisory or Team Leader Roles

Progress into positions with more responsibility, managing small teams or specific areas of airport operations.

Supervisory roles help develop leadership, decision-making, and communication skills. You may be responsible for staff rotas, problem-solving, and ensuring compliance with regulations.

Develop Management and Specialist Skills

Undertake Management Training

Complete management courses or professional development in areas such as health and safety, crisis management, and leadership.

Many airports offer internal training or sponsor staff for external management qualifications. Courses can cover emergency planning, people management, and regulatory compliance.

Stay Updated with Aviation Regulations

Regularly update your knowledge of UK Civil Aviation Authority (CAA) and International Civil Aviation Organization (ICAO) regulations.

Staying informed about changes in safety, security, and operational standards is crucial. Attend industry events, read relevant publications, and consider joining professional bodies like the Airport Operators Association.

Apply for Airport Operations Manager Roles

Prepare Your CV and Apply

Highlight your experience, qualifications, and management skills when applying for airport operations manager vacancies.

Include examples of crisis management, leadership, and regulatory compliance in your application. Tailor your CV to each job and be ready to discuss your experience in interviews.

Interview and Secure the Role

Demonstrate your expertise, leadership skills, and understanding of airport operations during interviews.

Use real examples from your experience to illustrate your ability to handle complex situations. Show your commitment to safety, security, and customer service.

🎯 View Apprenticeships

Explore relevant apprenticeships that can help you kickstart your career in Airport Operations Manager. Apprenticeships offer hands-on experience and training while earning a wage.

Career Progressions

No career progressions found for

Sample Qualifications

An Airport Operations Manager is responsible for ensuring the smooth and safe operation of airport activities, which includes overseeing security procedures and staff. Similarly, a Security Manager supervises security protocols, manages security teams, and ensures safety standards are maintained, making this role closely aligned in terms of skills and responsibilities.

How to become

You can get into this job through:

  • an apprenticeship
  • working towards this role
  • applying directly

Apprenticeship

You can do a security first line manager advanced apprenticeship.

Entry requirements

Most people following this route have:

  • experience in related work 

More Information

Work

You can start as a security officer and become a team supervisor. You can then move into security management through on-the-job training and promotion.

Direct Application

You can apply directly for security management jobs if you've got previous experience in the security industry. You'll also need a Security Industry Authority (SIA) licence.

Skills gained through experience of managing a team in organisations like the armed forces, police or prison service may also be useful.

More Information

Registration

Professional and industry bodies

You can join the International Professional Security Association for training and development opportunities.

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