Customer service representatives are the first point of contact for customers in many organisations, ranging from retail and banking to call centres and online businesses. Their main job is to assist customers by answering queries, resolving complaints, providing information about products and services, and ensuring a positive experience. This role requires excellent communication skills, patience, and the ability to handle challenging situations in a calm and professional manner. Working hours can vary and may include evenings, weekends, or shifts, especially in industries that offer 24-7 support. Many positions are office-based, but remote and hybrid opportunities are increasingly available.
Please note that this may not be a comprehensive list of available apprenticeships. To view a more complete collection, visit the Find an apprenticeship service.
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Address
Developing Experts Limited
Exchange Street Buildings
35-37 Exchange Street
Norwich
NR2 1DP
UK
Phone
01603 273515
Email
[email protected]
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