A Customer Service Representative in the UK helps customers by answering queries, solving problems, and providing information about products or services. This job is often found in call centres, retail stores, banks, and online companies. Representatives communicate with customers via phone, email, live chat, or face-to-face and must have excellent listening and problem-solving skills. The role can involve handling complaints, processing orders, and keeping records of customer interactions. Good communication and patience are essential, as well as the ability to work in a fast-paced environment. Many people start in customer service and use the experience to progress into supervisory or specialist roles.
Please note that this may not be a comprehensive list of available apprenticeships. To view a more complete collection, visit the Find an apprenticeship service.
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Address
Developing Experts Limited
Exchange Street Buildings
35-37 Exchange Street
Norwich
NR2 1DP
UK
Phone
01603 273515
Email
[email protected]
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