A customer service representative is responsible for helping customers with enquiries, complaints, and providing information about products or services. This role involves communicating with customers via phone, email, live chat, or face-to-face, depending on the sector. Duties include resolving issues, processing orders, handling returns, and keeping records of customer interactions. Good communication skills, patience, and problem-solving abilities are essential. Many positions offer opportunities for progression to supervisory or team leader roles, and customer service experience is valued across a range of industries.
Please note that this may not be a comprehensive list of available apprenticeships. To view a more complete collection, visit the Find an apprenticeship service.
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Address
Developing Experts Limited
Exchange Street Buildings
35-37 Exchange Street
Norwich
NR2 1DP
UK
Phone
01603 273515
Email
[email protected]
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