A retail manager oversees the day-to-day operations of a shop or store. Their job involves managing staff, handling customer queries and complaints, making sure sales targets are met, and ensuring the store is well-stocked and presented. Retail managers often handle budgets, plan promotional campaigns, recruit and train new staff, and analyse sales figures to improve performance. They may work in a variety of retail environments, including supermarkets, department stores, high street shops, and online retail settings. The role can be fast-paced and involves a lot of problem-solving, teamwork, and leadership.
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