A mediator helps people resolve disputes without going to court. This can involve anything from workplace disagreements to family issues or commercial disputes. Mediators act as neutral third parties, guiding conversations, encouraging understanding, and helping both sides find a mutually acceptable solution. The role requires strong communication and listening skills, impartiality, and the ability to manage emotions and difficult conversations. Many mediators specialise in areas like family law, workplace relations, or community issues. In the UK, mediators can work independently, for law firms, or for specialist mediation services.
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