Despatch Manager

A Despatch Manager is responsible for overseeing the process of sending goods out from a warehouse, factory, or distribution centre to customers or retailers. This role includes planning delivery schedules, managing a team of despatch staff, and ensuring that goods are packed, labelled, and shipped correctly and on time. Despatch Managers also work closely with other departments, such as production, transport, and customer service, to make sure that orders are fulfilled efficiently and customer satisfaction is maintained. The job requires strong organisational skills, attention to detail, and the ability to solve problems quickly, especially when dealing with delays or damaged goods. Familiarity with computer systems for inventory and tracking is also important in this role.