Crisis Intervention Specialist

A Crisis Intervention Specialist provides immediate support to individuals experiencing acute emotional, mental health, or behavioural crises. In the UK, these professionals often work with people facing emergencies such as suicidal thoughts, domestic abuse, homelessness, or substance misuse. Their role involves assessing the severity of the crisis, offering emotional support, developing safety plans, and connecting individuals with ongoing services and resources. Crisis Intervention Specialists may work in hospitals, helplines, community centres, or even visit people in their homes. The job requires strong communication skills, empathy, and the ability to remain calm under pressure. Training in mental health, social work, or counselling is usually required, and many employers look for experience in related fields.