A holiday representative, often called a holiday rep, is responsible for looking after guests on package holidays at overseas resorts or within the UK. Their main duties include welcoming holidaymakers at the airport, organising and leading activities and excursions, providing information about the local area, and handling any issues or complaints guests may have during their stay. The role requires excellent communication and problem-solving skills, as well as a friendly and positive attitude. Holiday reps often work long and irregular hours and must be adaptable to different cultures and environments. This job can be a great way to travel and meet new people, but it can also be demanding, especially during busy holiday periods.
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