Hotel Front Desk Agent

A hotel front desk agent is often the first point of contact for guests at a hotel. In this role, you will greet guests, check them in and out, manage reservations, answer queries, and provide information about the hotel and local area. Excellent communication and customer service skills are essential, as you will handle guest requests, resolve complaints, and ensure a smooth and pleasant experience for all visitors. The role may also involve administrative tasks such as handling payments, updating records, and coordinating with housekeeping and maintenance teams.