Hotel Manager

A hotel manager is responsible for overseeing the daily operations of a hotel, ensuring guests have a positive experience and that the business runs efficiently. Duties typically include managing staff, handling customer complaints, overseeing budgets and finances, maintaining hotel standards, and coordinating marketing activities. Hotel managers often work long hours, including evenings and weekends, especially during busy periods. Strong leadership, organisational, and communication skills are essential, as well as the ability to solve problems quickly. Many hotel managers start their careers in entry-level hospitality roles and work their way up, often with a foundation degree, HND, or a university degree in hospitality management or a related field.